Terms and Conditions

1. A cancellation fee will apply to any cancellations within 48 business hours of planned provision of services. 

2. Cancellations of bookings received less than 48 business hours, but more than 24 business hours prior to the requested service, 25% of the total booking will be charged.

3. Cancellations of bookings received less than 24 business hours prior to the requested service, 50% of the total booking will be charged.

4. Cancellations received after travel has commenced, 100% of the total booking will be charged. 

5. Travel will be charged for any service required to be delivered away from DEAFine/ImagineMORE’s place of business, which is in Tamworth. 

6. A booking fee of $17.50 is charged for each assignment.

7. Travel from the business address of DEAFine/ImagineMORE to an onsite location other than the booking party’s place of business 75 cents per kilometer + $45 per hour of travel time. 

8. A taxed itemized invoice will be forwarded to the booking agency after completion of service provision. 

9. Services are charged per hour or part- there-of. 

10. Terms of Invoices will be 14 days. 

11. Late payment of invoices will incur a 6% interest charge per month.